Goal
Support multiple input methods without disabling user-preferred ones.
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Success Criterion · WCAG 2.5.6
Web content does not restrict use of input modalities available on a platform except where the restriction is essential, required to ensure the security of the content, or required to respect user settings.
Goal
Support multiple input methods without disabling user-preferred ones.
What to do
Do not restrict interaction to a single input mechanism; allow keyboard, mouse, touch, stylus, etc. to work concurrently.
Why it matters
Users may switch between input methods (e.g., keyboard + mouse, touch + keyboard, AT) and should not be blocked.
Success criterion
Summarized directly from the official Understanding document so teams can quote the requirement accurately.
Web content does not restrict use of input modalities available on a platform except where the restriction is essential, required to ensure the security of the content, or required to respect user settings.
Intent
Benefits
Why it matters
Summaries drawn from the Understanding document help you socialize impact statements with product stakeholders.
Users may be unable to complete tasks if keyboard or paste is blocked.
AT users may be locked out when scripts prevent default platform behaviors.
Exception guidelines
Document the rationale for each exception and note which alternative support you provide.
Restriction is essential to the content.
Requirement
Only when truly essential.
Restriction is required to ensure security.
Requirement
Only when demonstrably required for security.
Restriction is needed to respect user settings.
Requirement
Do not override user preferences or platform settings.
Do not block input mechanisms (like disabling keyboard, disabling touch, preventing copy/paste, or overriding platform input behaviors) unless it’s essential, required for security, or respects user settings.
Reference: All summaries and highlights originate from Understanding WCAG 2.5.6 and the W3C quick reference.
Examples
Share pass/fail snapshots to coach designers, engineers, QA, and content authors.
Pass
Users can paste passwords from a password manager.
Fail
Paste is disabled to “improve security,” blocking password managers and AT.
Pass
Keyboard navigation works alongside touch/mouse.
Fail
Keyboard shortcuts are blocked when touch is detected.
Evidence to keep
Capture artifacts for VPATs, procurement reviews, and regression testing.
Official resources
Keep these links handy when writing acceptance criteria or responding to audits.
Implementation checklist
Testing ideas
Related success criteria