Goal
Help users recover from errors by suggesting fixes.
Loading ...
Success Criterion · WCAG 3.3.3
If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.
Goal
Help users recover from errors by suggesting fixes.
What to do
When you detect an input error and can suggest a correction, provide that suggestion.
Why it matters
Users may not know how to fix an error; suggestions reduce frustration and improve completion.
Success criterion
Summarized directly from the official Understanding document so teams can quote the requirement accurately.
If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.
Intent
Benefits
Why it matters
Summaries drawn from the Understanding document help you socialize impact statements with product stakeholders.
Users may repeatedly fail without knowing the expected format or constraints.
Users may abandon tasks due to unclear errors.
Exception guidelines
Document the rationale for each exception and note which alternative support you provide.
Suggestion would jeopardize security or purpose.
Requirement
Avoid overly specific suggestions in sensitive authentication flows.
When validation fails and you can recommend how to fix it (like “Password must be at least 12 characters”), provide that suggestion. Do not provide suggestions when it would compromise security (e.g., revealing which part of a secret is wrong).
Reference: All summaries and highlights originate from Understanding WCAG 3.3.3 and the W3C quick reference.
Examples
Share pass/fail snapshots to coach designers, engineers, QA, and content authors.
Pass
“Password must be at least 12 characters and include a number.”
Fail
“Invalid password” with no guidance.
Pass
“Enter an email address like name@example.com.”
Fail
“Email invalid” with no example.
Evidence to keep
Capture artifacts for VPATs, procurement reviews, and regression testing.
Official resources
Keep these links handy when writing acceptance criteria or responding to audits.
Implementation checklist
Testing ideas
Related success criteria